After completing this course, you will be able to:

• Understand the 8 Wastes using the DOWNTIME model
• Recognize waste in both physical and office environments
• Describe the root causes and impacts of different waste types
• Apply techniques to identify and reduce waste
• Use waste elimination to support continuous improvement

Introduction – The Problem with Waste

• Welcome, Learning Objectives, and Course Overview
• Waste vs. Value in a LEAN System
• The DOWNTIME Acronym Explained
• Knowledge Check

Module 1 – Understanding Each Waste Type

• L1 – Defects and Overproduction
• L2 – Waiting and Non-utilized Talent
• L3 – Transportation and Inventory
• L4 – Motion and Extra Processing
• Knowledge Check
• Applied Learning Activity

Module 2 – Seeing Waste in Real Time

• L1 – Gemba Walks and Observational Tools
• L2 – Identifying Waste in Administrative Processes
• L3 – Value-Add vs. Non-Value-Add
• Knowledge Check
• Applied Learning Activity

Module 3 – Eliminating Waste through LEAN Tools

• L1 – Root Cause Analysis for Waste
• L2 – Waste Reduction with Flow and Pull
• L3 – Standardization and Visual Controls
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• Summary of Waste Types
• The Role of Waste Elimination in CI
• Personal Action Plan

Downloads

• Course Notes Template PDF

Online Course Format:

• Students are provided with a printable PDF document that provides a convenient format for capturing notes during the course.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons with a  Knowledge Check quiz at the end of each module, along with an Applied Learning activity. 
• Each Applied Learning activity challenges the student to apply concepts learned in the module to a situation in their workplace and is usually 30–60 minutes in duration.
• Applied Learning activity examples from previous sessions are reviewed at the end of each module.
• Each course has a dashboard % completion that tracks progress
• A course Certificate is awarded to students that get through all content and complete all Knowledge Check quizzes.

Webinars and email:

• Students will be able to attend a bi-monthly live webinar to get questions answered they have submitted by email.  Time permitting, there is a chat feature that can be used for questions with any remaining time. The webinars are usually every week, but they are offered a minimum of twice per month.  The calendar and sign-up for the webinar series are part of the course dashboard.
• Questions are also answered via email, depending on the student's preference.