Introduction
This course teaches how to visualize, understand, and improve business and production processes using mapping tools. From high-level value stream maps to detailed flowcharts and spaghetti diagrams, process mapping helps teams eliminate waste, improve flow, and align on current and future states. You’ll also learn how to lead mapping events and engage cross-functional teams in identifying improvement opportunities across the entire value stream.
Learning Objectives
After completing this course, you will be able to:
- Understand different types of process maps and when to use them
- Map current-state processes in manufacturing and office settings
- Identify waste and bottlenecks using visual tools
- Design future-state processes with improved flow
- Facilitate team-based mapping and improvement events
Outline
Introduction – Why Process Mapping?
Module 1 – High Level Process Mapping
Module 2 – Value Stream Mapping
Module 3 – Designing the Future-State VSM
Conclusion – Putting It All Together
Files
Downloads
- Course Guide [PDF]
- Applied Learning Activities [PDF]
- Value Stream Mapping Templates [XLS]
Learning Format
Online Course Format:
- A printable PDF Course Guide is provided.
- Course content is broken up into a series of modules.
- Each module consists of "bite sized" instructor-led lessons.
- Each module has a Knowledge Check.
- Each module has an Applied Learning Activity.
- Each course has a dashboard % completion that tracks progress
Support
Webinars and email:
- Multiple monthly webinars addressing student questions.
- Support available through instructor email.
Certificate
- The course certificate is earned through completion of all instructional Modules, Knowledge Checks, and Applied Learning Activities.
- Applied Learning Activities must be completed with supervisor/mentor comments and signature.
- Upon course content completion and approval of Applied Learning Activities, an electronic certificate is issued.
- Professionally printed and framed certificates available.
