After completing this course, you will be able to:

• Understand the key elements of shop floor performance
• Establish tiered metrics and visual dashboards
• Run effective shift huddles and escalation routines
• Link daily performance to strategic targets
• Use team boards to engage in structured CI

Introduction – The Value of Visibility

• Welcome, Learning Objectives, and Course Overview
• Why Real-Time Performance Matters
• The Role of Tiered Accountability
• Knowledge Check

Module 1 – Visual Performance Management

• L1 – Selecting and Displaying Metrics
• L2 – Real-Time Problem Identification
• L3 – Standard Work for Daily Reviews
• Knowledge Check
• Applied Learning Activity

Module 2 – Daily Management Systems

• L1 – Tier 1, 2, and 3 Huddles
• L2 – Escalation and Response Loops
• L3 – Leader Standard Work on the Floor
• Knowledge Check
• Applied Learning Activity

Module 3 – Sustaining CI on the Shop Floor

• L1 – Engaging Teams in Continuous Improvement
• L2 – Updating Visual Boards and KPIs
• L3 – Leader Behaviors that Reinforce Performance
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• Shop Floor Performance Review
• Connecting Daily Actions to Strategic Goals
• Final Reflections

Downloads

• Course Notes Template PDF

Online Course Format:

• Students are provided with a printable PDF document that provides a convenient format for capturing notes during the course.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons with a  Knowledge Check quiz at the end of each module, along with an Applied Learning activity. 
• Each Applied Learning activity challenges the student to apply concepts learned in the module to a situation in their workplace and is usually 30–60 minutes in duration.
• Applied Learning activity examples from previous sessions are reviewed at the end of each module.
• Each course has a dashboard % completion that tracks progress
• A course Certificate is awarded to students that get through all content and complete all Knowledge Check quizzes.

Webinars and email:

• Students will be able to attend a bi-monthly live webinar to get questions answered they have submitted by email.  Time permitting, there is a chat feature that can be used for questions with any remaining time. The webinars are usually every week, but they are offered a minimum of twice per month.  The calendar and sign-up for the webinar series are part of the course dashboard.
• Questions are also answered via email, depending on the student's preference.