This course covers how to manage and improve performance on the shop floor using LEAN systems. Topics include real-time metrics, tiered accountability, and structured daily management routines that connect strategy to execution.

You’ll learn how to engage teams in performance tracking, problem solving, and continuous improvement by creating a transparent and action-oriented work environment.

After completing this course, you will be able to:

• Understand the key elements of shop floor performance
• Establish tiered metrics and visual dashboards
• Run effective shift huddles and escalation routines
• Link daily performance to strategic targets
• Use team boards to engage in structured CI

Introduction – The Value of Visibility

• Welcome, Learning Objectives, and Course Overview
• Why Real-Time Performance Matters
• The Role of Tiered Accountability
• Knowledge Check

Module 1 – Visual Performance Management

• L1 – Selecting and Displaying Metrics
• L2 – Real-Time Problem Identification
• L3 – Standard Work for Daily Reviews
• Knowledge Check
• Applied Learning Activity

Module 2 – Daily Management Systems

• L1 – Tier 1, 2, and 3 Huddles
• L2 – Escalation and Response Loops
• L3 – Leader Standard Work on the Floor
• Knowledge Check
• Applied Learning Activity

Module 3 – Sustaining CI on the Shop Floor

• L1 – Engaging Teams in Continuous Improvement
• L2 – Updating Visual Boards and KPIs
• L3 – Leader Behaviors that Reinforce Performance
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• Shop Floor Performance Review
• Connecting Daily Actions to Strategic Goals
• Final Reflections

Downloads

• Course Guide [PDF]
• Applied Learning Activities [PDF]

Online Course Format:

• A printable PDF Course Guide is provided.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons.
• Each module has a Knowledge Check.
• Each module has an Applied Learning Activity.
• Each course has a dashboard % completion that tracks progress

Webinars and email:

• Multiple monthly webinars addressing student questions.
• Support available through instructor email.

• The course certificate is earned through completion of all instructional Modules, Knowledge Checks, and Applied Learning Activities.
• Applied Learning Activities must be completed with supervisor/mentor comments and signature.
• Upon course content completion and approval of Applied Learning Activities, an electronic certificate is issued.
• Professionally printed and framed certificates available.