After completing this course, you will be able to:

• Understand the role of shop floor leaders in LEAN
• Model and reinforce standard work and safety
• Use visual systems to support performance
• Lead shift huddles and improvement activities
• Coach team members for development and results

Introduction – The Role of the Front-Line Leader

• Welcome, Learning Objectives, and Course Overview
• Why Shop Floor Leadership Is Crucial
• Typical Gaps and How to Close Them
• Knowledge Check

Module 1 – Building the LEAN Daily Routine

• L1 – Visual Controls and Tiered Metrics
• L2 – Shift Huddles and Leader Standard Work
• L3 – Communication and Escalation Loops
• Knowledge Check
• Applied Learning Activity

Module 2 – Developing People and Teams

• L1 – Coaching for Performance and Growth
• L2 – Addressing Barriers with Empathy
• L3 – Leading by Example and Reinforcement
• Knowledge Check
• Applied Learning Activity

Module 3 – Managing Operations and Flow

• L1 – Verifying Standard Work
• L2 – Supporting Continuous Improvement
• L3 – Responding to Daily Disruptions
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• Shop Floor Leadership Review
• Reflections on Leading in LEAN Environments
• Next Steps

Downloads

• Course Notes Template PDF

Online Course Format:

• Students are provided with a printable PDF document that provides a convenient format for capturing notes during the course.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons with a  Knowledge Check quiz at the end of each module, along with an Applied Learning activity. 
• Each Applied Learning activity challenges the student to apply concepts learned in the module to a situation in their workplace and is usually 30–60 minutes in duration.
• Applied Learning activity examples from previous sessions are reviewed at the end of each module.
• Each course has a dashboard % completion that tracks progress
• A course Certificate is awarded to students that get through all content and complete all Knowledge Check quizzes.

Webinars and email:

• Students will be able to attend a bi-monthly live webinar to get questions answered they have submitted by email.  Time permitting, there is a chat feature that can be used for questions with any remaining time. The webinars are usually every week, but they are offered a minimum of twice per month.  The calendar and sign-up for the webinar series are part of the course dashboard.
• Questions are also answered via email, depending on the student's preference.