After completing this course, you will be able to:

• Understand the characteristics of High Performance Teams
• Foster shared ownership and peer accountability
• Use structured problem solving to drive results
• Coach teams through performance plateaus and setbacks
• Create systems that enable growth and adaptability

Introduction – Why Teams Matter

• Welcome, Learning Objectives, and Course Overview
• From Functional Groups to High Performance Teams
• What LEAN Teaches About Team Dynamics
• Knowledge Check

Module 1 – Core Characteristics

• L1 – Shared Purpose and Psychological Safety
• L2 – Role Clarity and Mutual Accountability
• L3 – Continuous Learning and Reflection
• Knowledge Check
• Applied Learning Activity

Module 2 – Developing Team Capabilities

• L1 – Coaching and Feedback Practices
• L2 – Leveraging Team-Based CI
• L3 – Cross-Training and Flexibility
• Knowledge Check
• Applied Learning Activity

Module 3 – Sustaining Team Performance

• L1 – Measuring and Reviewing Progress
• L2 – Handling Conflict and Burnout
• L3 – Celebrating Wins and Scaling Success
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• High Performance Team Review
• Your Role in Team Development
• Final Reflections

Downloads

• Course Notes Template PDF

Online Course Format:

• Students are provided with a printable PDF document that provides a convenient format for capturing notes during the course.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons with a  Knowledge Check quiz at the end of each module, along with an Applied Learning activity. 
• Each Applied Learning activity challenges the student to apply concepts learned in the module to a situation in their workplace and is usually 30–60 minutes in duration.
• Applied Learning activity examples from previous sessions are reviewed at the end of each module.
• Each course has a dashboard % completion that tracks progress
• A course Certificate is awarded to students that get through all content and complete all Knowledge Check quizzes.

Webinars and email:

• Students will be able to attend a bi-monthly live webinar to get questions answered they have submitted by email.  Time permitting, there is a chat feature that can be used for questions with any remaining time. The webinars are usually every week, but they are offered a minimum of twice per month.  The calendar and sign-up for the webinar series are part of the course dashboard.
• Questions are also answered via email, depending on the student's preference.