This course provides a deep dive into the dynamics of High Performance Teams in a LEAN environment. You’ll learn what sets these teams apart—from shared ownership and continuous learning to problem-solving and peer accountability.

The course focuses on how to build, develop, and sustain teams that go beyond task completion to deliver strategic value. Whether you're a team leader or senior manager, you'll gain tools to unleash the full potential of your people.

After completing this course, you will be able to:

• Understand the characteristics of High Performance Teams
• Foster shared ownership and peer accountability
• Use structured problem solving to drive results
• Coach teams through performance plateaus and setbacks
• Create systems that enable growth and adaptability

Introduction – Why Teams Matter

• Welcome, Learning Objectives, and Course Overview
• From Functional Groups to High Performance Teams
• What LEAN Teaches About Team Dynamics
• Knowledge Check

Module 1 – Core Characteristics

• L1 – Shared Purpose and Psychological Safety
• L2 – Role Clarity and Mutual Accountability
• L3 – Continuous Learning and Reflection
• Knowledge Check
• Applied Learning Activity

Module 2 – Developing Team Capabilities

• L1 – Coaching and Feedback Practices
• L2 – Leveraging Team-Based CI
• L3 – Cross-Training and Flexibility
• Knowledge Check
• Applied Learning Activity

Module 3 – Sustaining Team Performance

• L1 – Measuring and Reviewing Progress
• L2 – Handling Conflict and Burnout
• L3 – Celebrating Wins and Scaling Success
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• High Performance Team Review
• Your Role in Team Development
• Final Reflections

Downloads

• Course Guide [PDF]
• Applied Learning Activities [PDF]
• Autonomous Maintenance Check Sheet Template [XLS]

Online Course Format:

• A printable PDF Course Guide is provided.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons.
• Each module has a Knowledge Check.
• Each module has an Applied Learning Activity.
• Each course has a dashboard % completion that tracks progress

Webinars and email:

• Multiple monthly webinars addressing student questions.
• Support available through instructor email.

• The course certificate is earned through completion of all instructional Modules, Knowledge Checks, and Applied Learning Activities.
• Applied Learning Activities must be completed with supervisor/mentor comments and signature.
• Upon course content completion and approval of Applied Learning Activities, an electronic certificate is issued.
• Professionally printed and framed certificates available.