After completing this course, you will be able to:

• Understand the purpose and impact of error proofing
• Identify different types of error proofing methods
• Use poka-yoke to prevent or detect mistakes early
• Design simple and effective error proofing solutions
• Apply error proofing in physical and information workflows

Introduction – What Is Error Proofing?

• Welcome, Learning Objectives, and Course Overview
• The Cost of Mistakes and Human Error
• Definition and Origins of Poka-Yoke
• Knowledge Check

Module 1 – Error Proofing Fundamentals

• L1 – Mistake vs. Defect
• L2 – Types of Error Proofing Devices
• L3 – Examples from Manufacturing and Offices
• Knowledge Check
• Applied Learning Activity

Module 2 – Designing Effective Error Proofing

• L1 – Root Cause vs. Surface Fixes
• L2 – Integrating Checks into the Process
• L3 – Visual and Physical Cues
• Knowledge Check
• Applied Learning Activity

Module 3 – Sustaining Error-Free Systems

• L1 – Error Proofing as a Culture Enabler
• L2 – Leadership Role in Mistake-Proofing
• L3 – Review and Continuous Improvement
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• Error Proofing Across the Value Stream
• Sustaining Mistake Prevention Over Time
• Final Reflections

Downloads

• Course Notes Template PDF

Online Course Format:

• Students are provided with a printable PDF document that provides a convenient format for capturing notes during the course.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons with a  Knowledge Check quiz at the end of each module, along with an Applied Learning activity. 
• Each Applied Learning activity challenges the student to apply concepts learned in the module to a situation in their workplace and is usually 30–60 minutes in duration.
• Applied Learning activity examples from previous sessions are reviewed at the end of each module.
• Each course has a dashboard % completion that tracks progress
• A course Certificate is awarded to students that get through all content and complete all Knowledge Check quizzes.

Webinars and email:

• Students will be able to attend a bi-monthly live webinar to get questions answered they have submitted by email.  Time permitting, there is a chat feature that can be used for questions with any remaining time. The webinars are usually every week, but they are offered a minimum of twice per month.  The calendar and sign-up for the webinar series are part of the course dashboard.
• Questions are also answered via email, depending on the student's preference.