After completing this course, you will be able to:

• Understand what defines a LEAN culture
• Identify behaviors that support or hinder cultural change
• Model LEAN thinking and coaching as a leader
• Create systems that reinforce LEAN habits
• Promote accountability and team ownership of improvement

Introduction – Why Culture Matters

• Welcome, Learning Objectives, and Course Overview
• The Gap Between Tools and Culture
• What LEAN Culture Looks Like
• Knowledge Check

Module 1 – Cultural Foundations

• L1 – Respect for People and Continuous Improvement
• L2 – Shared Purpose and Values
• L3 – From Compliance to Commitment
• Knowledge Check
• Applied Learning Activity

Module 2 – Leadership's Role in Culture

• L1 – Gemba and Teaching by Doing
• L2 – Coaching vs. Directing
• L3 – Recognition and Reinforcement
• Knowledge Check
• Applied Learning Activity

Module 3 – Systems that Shape Culture

• L1 – Rituals, Routines, and Visual Management
• L2 – Accountability and Escalation Systems
• L3 – Culture Audits and Leadership Standard Work
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• Review of Cultural Drivers
• Sustaining LEAN Through Leadership
• Final Reflections

Downloads

• Course Notes Template PDF

Online Course Format:

• Students are provided with a printable PDF document that provides a convenient format for capturing notes during the course.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons with a  Knowledge Check quiz at the end of each module, along with an Applied Learning activity. 
• Each Applied Learning activity challenges the student to apply concepts learned in the module to a situation in their workplace and is usually 30–60 minutes in duration.
• Applied Learning activity examples from previous sessions are reviewed at the end of each module.
• Each course has a dashboard % completion that tracks progress
• A course Certificate is awarded to students that get through all content and complete all Knowledge Check quizzes.

Webinars and email:

• Students will be able to attend a bi-monthly live webinar to get questions answered they have submitted by email.  Time permitting, there is a chat feature that can be used for questions with any remaining time. The webinars are usually every week, but they are offered a minimum of twice per month.  The calendar and sign-up for the webinar series are part of the course dashboard.
• Questions are also answered via email, depending on the student's preference.