After completing this course, you will be able to:

• Understand the human side of change in LEAN environments
• Apply models like ADKAR or Kotter to structure change
• Identify and manage resistance to new ways of working
• Lead communication, training, and transition planning
• Support sustainable behavior change in teams

Introduction – The Need for Change Leadership

• Welcome, Learning Objectives, and Course Overview
• Why Change is Hard – Emotion and Disruption
• Why LEAN Requires Strong Change Leadership
• Knowledge Check

Module 1 – Understanding Change

• L1 – The Psychology of Change
• L2 – Stages of Transition and Common Reactions
• L3 – Identifying Change Readiness
• Knowledge Check
• Applied Learning Activity

Module 2 – Leading the Change Process

• L1 – The ADKAR and Kotter Models
• L2 – Roles and Responsibilities in Change
• L3 – Communication and Engagement Planning
• Knowledge Check
• Applied Learning Activity

Module 3 – Reinforcing and Sustaining Change

• L1 – Supporting Behavior Change and Accountability
• L2 – Training and Coaching Through Transition
• L3 – Celebrating Wins and Institutionalizing Change
• Knowledge Check
• Applied Learning Activity

Conclusion – Putting It All Together

• Change Leadership Review
• Sustaining New Behaviors
• Final Reflections

Downloads

• Course Notes Template PDF

Online Course Format:

• Students are provided with a printable PDF document that provides a convenient format for capturing notes during the course.
• Course content is broken up into a series of modules.
• Each module consists of "bite sized" instructor-led lessons with a  Knowledge Check quiz at the end of each module, along with an Applied Learning activity. 
• Each Applied Learning activity challenges the student to apply concepts learned in the module to a situation in their workplace and is usually 30–60 minutes in duration.
• Applied Learning activity examples from previous sessions are reviewed at the end of each module.
• Each course has a dashboard % completion that tracks progress
• A course Certificate is awarded to students that get through all content and complete all Knowledge Check quizzes.

Webinars and email:

• Students will be able to attend a bi-monthly live webinar to get questions answered they have submitted by email.  Time permitting, there is a chat feature that can be used for questions with any remaining time. The webinars are usually every week, but they are offered a minimum of twice per month.  The calendar and sign-up for the webinar series are part of the course dashboard.
• Questions are also answered via email, depending on the student's preference.